Privacy Policy

Introduction

Welcome to Bona Agency (“Company”, “we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website bona-agency.com (“Website”) or engage with our services.

Data Controller

The data controller responsible for your personal data is:
Bona Agency
Kuipersstraat 149, Amsterdam, Netherlands
Email: info@bona-agency.com

What Data We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, company name.
• Technical Data: IP address, browser type, operating system, and other technical details.
• Usage Data: Information on how you use our Website and services.
• Marketing Data: Your preferences in receiving communications from us.
• Payment Data: When purchasing our services, we may process billing details, though payments are securely handled by third-party processors.

How We Collect Your Data

We collect data through:

• Direct interactions (e.g., filling out forms, contacting us via email).
• Automated tracking (e.g., cookies and analytics tools).
• Third-party services (e.g., payment processors, marketing platforms).

Purpose of Processing Your Data

We process your data to:

• Provide and manage our digital services.
• Process transactions and payments.
• Improve our Website and user experience.
• Send marketing communications (with your consent).
• Comply with legal and regulatory obligations.

Legal Basis for Processing

Under GDPR, our legal basis for processing personal data includes:

• Performance of Contract: Processing necessary to provide our services.
• Legitimate Interest: Business-related processing, such as improving our services.
• Consent: When you opt into marketing communications.
• Legal Obligation: Compliance with regulatory and tax requirements.

Data Sharing & Third Parties

We do not sell or rent personal data. However, we may share data with:

• Service Providers: Payment processors, analytics, and cloud hosting providers.
• Legal Authorities: If required by law or to protect our rights.
• Business Transfers: In the event of a merger or acquisition.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data Security

We implement appropriate technical and organizational measures to safeguard your data, including encryption and secure access controls.

Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access: Request a copy of your data.
• Correction: Request corrections to inaccurate data.
• Erasure: Request deletion of your data (where applicable).
• Restriction: Request limitations on data processing.
• Portability: Request transfer of your data to another entity.
• Objection: Object to data processing in certain circumstances.

To exercise any of these rights, contact us at info@bona-agency.com.

Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze site traffic. You can manage your cookie preferences via your browser settings. For more details, refer to our Cookie Policy.

International Data Transfers

If we transfer data outside the European Economic Area (EEA), we ensure adequate safeguards are in place.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated Effective Date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@bona-agency.com
• Address: Kuipersstraat 149, Amsterdam, Netherlands.

By using our Website and services, you acknowledge that you have read and understood this Privacy Policy.

Last Updated: 05/02/2025